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Joe Silva

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Articles

Recent activity by Joe Silva

  • How to Pair a Bluetooth Headset to Your React Device

    This article explains how to pair a Bluetooth headset to a React Device via the Portal. Users log in, access Settings, add device types under Bluetooth Pairing, and put the headset in pairing mode ...

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  • How to Enable a Voice License for a User

    This article explains how to enable a voice license for a User in the Customer Portal, necessary for using voice services like listening on a device "hot mic" or communicating verbally through the ...

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  • How to Join a Channel to Talk and Listen as a User via the Portal

    In this article, you will learn how to join a channel to "Talk and Listen" as a User via the Portal.In order to access Channels tab and use Voice functions, you will need a User with Voice License....

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  • How to Send a Voice Message to Alert Channel via the Portal During an Active Alert

    This article explains how to send a voice message to an Alert Channel via the Customer Portal during an active alert. Users need a Voice License to send and receive voice messages. Steps include lo...

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  • Best Practices for Maintaining Your React Device

    This article outlines best practices for maintaining React panic buttons, including daily charging and careful handling. Troubleshooting steps include power cycling the device, charging afterward, ...

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  • How to Connect to LTE/Cellular on the React Device

    This article explains how to connect to LTE/Cellular on the React Device, which comes with an active SIM and uses LTE if Wi-Fi is unavailable.In this article, you will learn how to connect to an LT...

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  • Using the React Device for Two-Way Voice

    To send a voice message through the React device, ensure the button is charged and connected to a channel. Press and hold the React Mobile logo button, speak after hearing the Talk Permit Tone, the...

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  • How to Utilize the ‘Hot Mic’ Function on the React Device During an Alert

    This article explains how to use the React Device's 'hot mic' during an alert. Press the main button 5 times quickly to trigger an alert, indicated by a flashing red LED. The device switches to an ...

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  • How to Add and Remove a Channel on the Customer Portal

    This article explains how to add and remove Voice Channels on the Customer Portal. Users need a Voice License to access the Channels Tab. To add a channel, click "ADD CHANNEL," enter the name, and ...

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  • How to Initiate an Alert on the React Device

    To trigger an alert on the React Device, press the main button five times rapidly. The LED will flash red as the device disconnects from its home channel and joins an alert channel, entering Hot Mi...

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