Joe Silva
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Latest activity by Joe Silva
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Joe Silva created an article,
How to Enable a Voice License for a User
In this article, you will learn how to enable a voice license for a User in the Customer Portal. A User must have a voice license enabled in order to use voice services on the Customer Portal, whic...
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Joe Silva created an article,
How to Join a Channel to Talk and Listen as a User via the Portal
In this article, you will learn how to join a channel to "Talk and Listen" as a User via the Portal.In order to access Channels tab and use Voice functions, you will need a User with Voice License....
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Joe Silva created an article,
How to Create a Channel
In this article, you will learn how to create a Voice channel in the Customer Portal. Steps to Add a Voice Channel in Your Customer Portal: Navigate to the Customer Portal (https://portal.reactmob...
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Joe Silva created an article,
How to Send a Voice Message to the React Device via the Portal During an Active Alert
In this article, you will learn how to send a voice message to a React Device via the Customer Portal during an alert. In order to receive and send voice messages during active alert, you will need...
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Joe Silva created an article,
How to Power-Cycle or Reset React Device
This article explains how to power-cycle or reset the React Device by holding the main and side buttons for 5 seconds until the LED turns white and the device restarts, taking about 1 minute to com...
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Joe Silva created an article,
How to Register an LTE/Wi-Fi Button Using the React Mobile Hospitality Application
In this article you will learn how to register an LTE/Wi-Fi Button Using the React Mobile Hospitality Application.To access the SCANNER Tab in the React Mobile Hospitality application, you must be ...
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Joe Silva created an article,
How to Connect to LTE on the React Mobile Device
In this article, you will learn how to connect to an LTE network on the React Mobile LTE/Wi-Fi Device.Your device will arrive with an active SIM and does not require any activation on your end. If ...
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Joe Silva created an article,
How to Connect to Wi-Fi on the React Mobile Device
This article explains how Admin users can connect React Mobile LTE/Wi-Fi devices to Wi-Fi via the Customer Portal by adding SSID and password under Wi-Fi Networks in Settings. The network must use ...
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Joe Silva created an article,
Using the React Device for Two-Way Voice
To send a voice message using the React device, ensure the button is charged and connected to a channel, press and hold the React Mobile logo button, speak after hearing the Talk Permit Tone, and r...
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Joe Silva created an article,
How to Utilize the ‘Hot Mic’ Function on the React Device During an Alert
The React Device alert process is initiated by pressing the main button 5 times rapidly, causing it to flash red and switch to an alert channel as a "Hot Mic," allowing hands-free voice communicati...
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