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Joe Silva

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Articles

Recent activity by Joe Silva

  • How to Enable a Voice License for a User

    In this article, you will learn how to enable a voice license for a User in the Customer Portal. A User must have a voice license enabled in order to use voice services on the Customer Portal, whic...

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  • How to Join a Channel to Talk and Listen as a User via the Portal

    In this article, you will learn how to join a channel to "Talk and Listen" as a User via the Portal.In order to access Channels tab and use Voice functions, you will need a User with Voice License....

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  • How to Create a Channel

    In this article, you will learn how to create a Voice channel in the Customer Portal. Steps to Add a Voice Channel in Your Customer Portal: Navigate to the Customer Portal (https://portal.reactmob...

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  • How to Send a Voice Message to the React Device via the Portal During an Active Alert

    In this article, you will learn how to send a voice message to a React Device via the Customer Portal during an alert. In order to receive and send voice messages during active alert, you will need...

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  • How to Connect to LTE on the React Mobile Device

    In this article, you will learn how to connect to an LTE network on the React Mobile LTE/Wi-Fi Device.Your device will arrive with an active SIM and does not require any activation on your end. If ...

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  • Using the React Device for Two-Way Voice

    To send a voice message using the React device, ensure the button is charged and connected to a channel, press and hold the React Mobile logo button, speak after hearing the Talk Permit Tone, and r...

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  • How to Utilize the ‘Hot Mic’ Function on the React Device During an Alert

    The React Device alert process is initiated by pressing the main button 5 times rapidly, causing it to flash red and switch to an alert channel as a "Hot Mic," allowing hands-free voice communicati...

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  • How to Initiate an Alert on the React Device

    In this article, you will learn how to initaite an alert on the React Device. How to Trigger an Alert on the React DeviceTo initiate an emergency alert, press the main button five times in rapid su...

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  • How to Rename a Beacon in the Customer Portal (Spanish)

    Cómo Cambiar el Nombre de Una Baliza en el Portal del Cliente En este artículo, aprenderá a cambiar el nombre de una baliza en el Portal del Cliente. Los usuarios con roles de Administrador e Insta...

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  • How to Remove Beacons in the Customer Portal (Spanish)

    Cómo Eliminar Balizas en el Portal del Cliente En este artículo, aprenderá a eliminar balizas del Portal del Cliente. Los usuarios con roles de Administrador e Instalador pueden eliminar balizas en...

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