Support Team - Tier 1
Activity overview
Latest activity by Support Team - Tier 1
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Support Team - Tier 1 created an article,
How to Update the Bluetooth (Sidekick) Panic Button Firmware
In this article, you will learn how to enable the auto-update settings in the Customer Portal and update the firmware on the bluetooth panic buttons. Users with Admin roles can update settings in t...
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Support Team - Tier 1 created an article,
Operational Guide for the Bluetooth (Sidekick) Panic Button (Spanish)
Guía Operativa para el Botón de Pánico Bluetooth (Sidekick) Este artículo explica cómo emparejar, localizar, desconectar y actualizar el firmware de nuestros botones de pánico Bluetooth (Sidekick...
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Support Team - Tier 1 created an article,
Understanding the Devices Tab on the Customer Portal
In this article, you will learn what information the "DEVICES" tab displays on the Customer Portal. All users signed in to the Customer Portal can access the devices tab; however, only Admins and I...
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Support Team - Tier 1 created an article,
How to Pair a Bluetooth Panic Button to a Smart Device
In this article, you will learn how to pair a bluetooth panic button (sidekick) to a smart device. How to Pair the Bluetooth Panic Button to a Smart Device From the smart device, launch the React...
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Support Team - Tier 1 created an article,
Best Practices for Hotel Staff Using a Panic Button System in Emergencies (Spanish)
Prácticas adecuadas para el Personal del Hotel que Utiliza un El Sistema de Botón de Pánico en Emergencias En este artículo, nuestro objetivo es ayudar al personal del hotel a usar el sistema de ...
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Support Team - Tier 1 created an article,
How to Trigger an Alert from Your Panic Button (Spanish)
Cómo Activar una Alerta desde tu Botón de Pánico En este artículo, aprenderás cómo activar una alerta desde los diferentes tipos de botones de pánico. Cómo Activar una Alerta en un Botón de Pán...
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Support Team - Tier 1 created an article,
An Overview of the Different Types of Panic Buttons
In this article, you will learn to understand the different types of panic buttons offered by React Mobile. Below are three distinct types of buttons you might encounter at a property supported by ...
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Support Team - Tier 1 created an article,
How to Trigger an Alert from Your Panic Button
In this article, you will learn how to trigger an alert from the different types of panic buttons. How to Trigger an Alert on a Bluetooth Panic Button (or Sidekick) Press and hold the button i...
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Support Team - Tier 1 created an article,
Understanding the Responder Tab in the Customer Portal
In this article, you will learn what information the "RESPONDER" tab displays on the Customer Portal. All users signed in to the Customer Portal can access the Responder tab; however, only Admins...
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Support Team - Tier 1 created an article,
An Overview of React Mobile's Bluetooth Panic Button (or Sidekick) and Beacon Solution
This article covers how the React Mobile Workplace Safety Platform using our Bluetooth/Sidekick Panic Buttons works and the key components to the Platform. Our Bluetooth/Sidekick Panic Button workp...
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