Joe Silva
Activity overview
Latest activity by Joe Silva
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Joe Silva created an article,
How to Pair a Bluetooth Headset to Your React Device
This article explains how to pair a Bluetooth headset to a React Device via the Portal. Users log in, access Settings, add device types under Bluetooth Pairing, and put the headset in pairing mode ...
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Joe Silva created an article,
How to Respond to an Alert on the React Mobile Hospitality Application
In this article, you will learn how to respond to an alert on the React Mobile Hospitality Application. All users with access to the application can view alerts; however, it is important to note th...
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Joe Silva created an article,
How to Respond to an Alert in the React Mobile Customer Portal
In this article, you will learn how to respond to an alert in the React Mobile Customer Portal on your desktop web browser. All users with access to the Customer Portal can view alerts; however, it...
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Joe Silva created an article,
How to Enable a Voice License for a User
This article explains how to enable a voice license for a User in the Customer Portal, necessary for using voice services like listening on a device "hot mic" or communicating verbally through the ...
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Joe Silva created an article,
How to Pair a Bluetooth Headset to Your React Device
This article explains how to pair a Bluetooth headset to a React Device via the Portal. Users log in, access Settings, add device types under Bluetooth Pairing, and put the headset in pairing mode ...
- Joe Silva
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Joe Silva created an article,
How to Join a Channel to Talk and Listen as a User via the Portal
In this article, you will learn how to join a channel to "Talk and Listen" as a User via the Portal.In order to access Channels tab and use Voice functions, you will need a User with Voice License....
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Joe Silva created an article,
How to Send a Voice Message to Alert Channel via the Portal During an Active Alert
This article explains how to send a voice message to an Alert Channel via the Customer Portal during an active alert. Users need a Voice License to send and receive voice messages. Steps include lo...
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Joe Silva created an article,
How to Install/Remove a Wearable Attachment on the React Device
The React Device offers three attachment options: watch band, lapel pin style, and carabiner fob. To install, slide the attachment with the metal piece toward the device hole until visible. To remo...
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Joe Silva created an article,
Understanding the LED Color Indicators on the React Device
The React Device uses backlit LED indicators to show status: solid white during reboot, flashing blue when WiFi and LTE are unavailable, and solid blue for network changes. In alert state, flashing...
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Joe Silva created an article,
How to Update the Firmware on the React Device
The React Device supports wireless Firmware Over-The-Air (FOTA) updates to keep devices secure and current. Updates occur when the device is connected to Wi-Fi and a charger, has at least 50% batte...
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