Joe Silva
Activity overview
Latest activity by Joe Silva
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Joe Silva created an article,
What Do the Language Colors Signify for Your React Nexus Device?
This article explains that assigning a language color to a React Nexus Device in the Customer Portal requires a Voice License and an existing channel. The language color helps organize device chann...
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Joe Silva created an article,
How to Use Voice Translation With the React Mobile Hospitality Application
This article explains how to use voice translation in the React Mobile Hospitality Application. Users need a Voice License to access voice features and must set their device language first. Incomin...
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Joe Silva created an article,
How to Pair a Bluetooth Headset to Your React Mobile Nexus Device
This article explains how to pair a Bluetooth headset with a React Mobile Nexus Device. Users must log into the Portal, navigate to Bluetooth Pairing, and add device types. After putting the headse...
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Joe Silva created an article,
How to Respond to an Alert on the React Mobile Hospitality Application
This article explains how to respond to alerts on the React Mobile Hospitality Application. Users must log in, navigate to the "ALERT" tab, and tap "I'll respond" on active alerts. Bluetooth must b...
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Joe Silva created an article,
How to Respond to an Alert in the React Mobile Customer Portal
This article explains how to respond to alerts in the React Mobile Customer Portal via desktop. Users receive notifications for alerts, view details, and can mark arrival or resolve alerts. Respond...
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Joe Silva created an article,
How to Enable a Voice License for a User
This article explains how to enable a voice license for a User in the Customer Portal, required for voice services like listening on a device "hot mic" or communicating via voice channels. To enabl...
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Joe Silva created an article,
Who Can Hear Me When I Speak Into a Channel on the Customer Portal?
When you speak into a channel on the Customer Portal, all React Mobile Nexus Devices registered to that channel or all devices and voice-licensed Portal Users (if "Everyone" is selected) can hear y...
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Joe Silva created an article,
How to Pair a Bluetooth Headset to Your React Mobile Nexus Device
This article explains how to pair a Bluetooth headset with a React Mobile Nexus Device. Users must log into the Portal, navigate to Bluetooth Pairing, and add device types. After putting the headse...
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Joe Silva created an article,
How to Join a Channel to Talk and Listen as a User via the Customer Portal
This article explains how to join a voice channel via the Customer Portal by listening or talking. Users need a Voice License to access the Channels tab. To listen, log in, select the Channels tab,...
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Joe Silva created an article,
How to Unregister a React Mobile Nexus Device on the Customer Portal
This article explains how to unregister a React Mobile Nexus Device via the Customer Portal by logging in at https://portal.reactmobile.com, selecting the Devices tab, choosing the device, clicking...
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