The React Device supports wireless Firmware Over-The-Air (FOTA) updates to keep devices secure and current. Updates occur when the device is connected to Wi-Fi and a charger, has at least 50% battery, and the firmware version differs from the Portal's selected version. Admins manage firmware via the Customer Portal, usually set to auto-update. Updates initiate within 1-2 hours after conditions are met, indicated by a flashing green LED, and take about 10 minutes, including a power cycle.
In this article, you will learn how to update the firmware on the React Device.
The React Device supports wireless, Firmware Over‑The‑Air (FOTA) updates to ensure devices remain secure and up to date.
Firmware Update Requirements:
A firmware update will occur once all of the following conditions are met:
- The device must be connected to Wi‑Fi
- The battery level is 50% or above
- The device is connected to a charger
- Device firmware does not match the firmware version selected in the Portal
Firmware Management in the Customer Portal:
- Admin users manage firmware versions in the Customer Portal under Settings.
- By default, firmware selection is set to "Auto‑update to latest stable build".
Once these conditions are met, the React Device will automatically initiate the firmware update the next time it checks in (between 1 - 2 hours). You can also "force" a check in by health checking the device. For more information on this, please reference the article insert health check article link here.
The React Mobile logo LED will begin flashing GREEN once the update is initiated. Please allow at least 10 minutes for the update to install, as the React Device will need to power cycle once the update is complete.
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