Initiate a Nexus Device health check by holding the side button, tapping the main button once, and releasing both. The logo displays battery level, then Wi-Fi or LTE coverage. A “Healthy” portal status requires current firmware, over 40% battery, and a check-in within two hours.
In this article, you will learn how to initiate a health check on the React Mobile Nexus Device.
Performing a health check will allow you to quickly assess the battery level and network coverage where you are.
Steps for Health Checking the React Mobile Nexus Device:
Press and hold the side (function) button and immediately tap the main (primary) button once, then quickly release both.
Once a health check is initiated, the backlit React Mobile logo is going to flash two series of colors to indicate different health metrics:
Phase 1 - Battery Level
- Battery level is indicated by the LED light, which will flash once:
- GREEN - more than 40% charge.
- YELLOW - more than 20% but less than 40% charge.
- RED - less than 20% charge.
- The battery lasts approximately 10 hours under normal usage. Repeatedly triggering alerts for test purposes and/or storing the devices in areas with low LTE/Wi-Fi coverage will drain the battery quicker.
Phase 2 - Network Coverage
- FLASHING GREEN – The device is connected to Wi-Fi (1 to 4 flashes depending on Signal Strength).
- FLASHING BLUE – The device is connected to LTE/Cellular (1 to 4 flashes depending on Signal Strength).
It is important to note: for a React Mobile Nexus Device to reflect a "Healthy" status on the Customer Portal, it must have:
- The most up-to-date firmware.
- Over 40% battery charge.
- AND the last check-in must be within the last 2 hours.
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