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Support Team - Tier 1

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Articles

Recent activity by Support Team - Tier 1

  • How to Register an Alert Source

    In this article, you will learn how to register an alert source. Only users with Admin roles can register alert sources. To change user permissions, refer to the How to Add, Edit and Remove Users a...

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  • How to Access the React Mobile Customer Portal

    In this article, you will learn how to access the React Mobile Customer Portal. Users with Admin roles can add, edit or remove other users from the Portal. To change user permissions, refer to the ...

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  • Operational Guide for the Bluetooth (Sidekick) Panic Button (Spanish)

    Guía Operativa para el Botón de Pánico Bluetooth (Sidekick)   Este artículo explica cómo emparejar, localizar, desconectar y actualizar el firmware de nuestros botones de pánico Bluetooth (Sidekick...

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  • Understanding the Devices Tab on the Customer Portal

    In this article, you will learn what information the "DEVICES" tab displays on the Customer Portal. All users signed in to the Customer Portal can access the devices tab; however, only Admins and I...

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  • Best Practices for Hotel Staff Using a Panic Button System in Emergencies (Spanish)

    Prácticas adecuadas para el Personal del Hotel que Utiliza un El Sistema de Botón de Pánico en Emergencias   En este artículo, nuestro objetivo es ayudar al personal del hotel a usar el sistema de ...

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  • How to Trigger an Alert from Your Panic Button

    In this article, you will learn how to trigger an alert from the different types of panic buttons.   How to Trigger an Alert on a Bluetooth Panic Button (or Sidekick) Press and hold the button i...

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  • How to Register a Beacon Using the React Mobile Hospitality Application (Spanish)

    Como Registrar Una Baliza Usando la Aplicación de React Mobile Hospitality   En este artículo, aprenderás cómo registrar un beacon utilizando la aplicación React Mobile Hospitality en tu dispositiv...

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  • How to Login to the React Mobile Customer Portal

    In this article, you will learn how to log in to the Customer Portal using either single sign-on authentication or by creating a password.   To Login Using Single Sign On (Recommended) To log in u...

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  • React Mobile's W9

    In this article, you can access the most up to date W9 for React Mobile.   As a vendor, React Mobile wants to ensure our customers always have access to our most updated W-9 Form, providing you our...

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  • How to Scan for Beacons Using the React Mobile Hospitality Application

    In this article, you will learn how to scan for beacons using the React Mobile Hospitality Application on your smart device.Users with Admin and Installer roles can scan for beacons. To change user...

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