This article explains how to initiate a health check on the React Device by pressing and holding the side button and tapping the main button. The device then flashes colors to indicate battery level (green, yellow, red) and network coverage (flashing green for Wi-Fi, blue for LTE). A "Healthy" status requires updated firmware, over 40% battery, and a check-in within 2 hours.
In this article, you will learn how to initiate a health check on the React Device.
Performing a health check will allow you to quickly assess the battery level and network coverage where you are.
Steps for Health Checking the React Device:
Press and hold the side (function) button and immediately tap the main (primary) button once, then quickly release both.
Once a health check is initiated, the backlit React Mobile logo is going to flash two series of colors to indicate different health metrics:
Phase 1 - Battery Level
- Battery level is indicated by the LED light, which will flash once:
- GREEN - more than 40% charge.
- YELLOW - more than 20% but less than 40% charge.
- RED - less than 20% charge.
- The battery lasts approximately 10 hours under normal usage. Repeatedly triggering alerts for test purposes and/or storing the devices in areas with low LTE/Wi-Fi coverage will drain the battery quicker.
Phase 2 - Network Coverage
- FLASHING GREEN – The device is connected to Wi-Fi (1 to 4 flashes depending on Signal Strength).
- FLASHING BLUE – The device is connected to LTE/Cellular (1 to 4 flashes depending on Signal Strength).
It is important to note: for a React Device to reflect a "Healthy" status on the Customer Portal, it must have:
- The most up-to-date firmware.
- Over 40% battery charge.
- AND the last check-in must be within the last 2 hours.
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