How Can I Set Up Alert Notifications?

In this article, we will discuss the four different methods that the React Mobile safety platform uses to notify users of an active alert.

In an emergency, you can receive alert notifications from the safety platform in four distinct ways. Each method is detailed below.

To receive notifications on the Customer Portal (https://portal.reactmobile.com), you must be logged in to the Portal on a web browser.
For the alerts to come through, the Portal must be open on one of the tabs on your desktop and notifications must be set to on through your web browser settings.
For more information, refer to the How to Respond to an Alert in the React Mobile Customer Portal article for assistance.

To receive notifications on the React Mobile Hospitality application, the application must be downloaded and set up on your smart device.
For the push notifications to work, you must be login to the application and have the system settings on your phone set up correct. For more information, refer to the How to Install and Setup the React Mobile Hospitality Application on Android or iOS Devices article for assistance.
For more information, refer to the How to Respond to an Alert in the React Mobile Hospitality Application article for assistance.

To set up text message notifications, refer to the How to Enable SMS and Email Notifications for Alerts article for assistance.

To set up email notifications, refer to the How to Enable SMS and Email Notifications for Alerts article for assistance.
It is important to note that a user must subscribe to email notifications once they are set up in the system. To subscribe, they will need to opt in on the email sent to their email on file.

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