Understanding the LED Color Indicators on a Bluetooth (Sidekick) Panic Button

In this article, you will learn to understand the different LED color indicators on a bluetooth panic button.

LED Lights When a Device is in Normal Operation

• Idle and green flashing light every minute: Device is paired to a smart device and in an idle state.
• Flashing green rapidly: Device is not paired to a smart device and will not be able to trigger an alert. (This will only be observed when the button is disconnected from a device and lasts 60 seconds.)
• Slow flashing blue and green light: Device is attempting to be "located" by a smart device.
• Flashing green and blue: Downloading most recent firmware (note: alerts can still be fired during an update).

LED Lights When Conducting a Device Health Check

To conduct a health check, press the button one time. Button will flash Cyan or Purple.

• Cyan: Sidekick is paired to a smart device and the smart device is within range and the React Mobile Hospitality application is running on the background.
• Purple: Sidekick is not paired to a smart device or the smart device is not within range or the React Mobile Hospitality application is not running on the background.

LED Lights When Triggering an Alert

To trigger an alert, press the button three times in rapid succession or hold the button for three seconds. There will be several different indicators during the lifecycle of an alert.

• Flashing white: Device is trying to initiate an alert.
• Flashing red: Alert has been sent successfully.
• Flashing red and blue: A Responder has elected to respond to the alert and help is on the way.
• Solid green for 3 seconds: Alert has been resolved.