This article explains how to check the connection status of a React Device via a Health Check or the online Portal. The Health Check uses LED colors to indicate battery level (green, yellow, red) and network coverage (flashing green for Wi-Fi, blue for LTE, purple if unregistered). The Portal shows network type and signal strength under the 'Devices' tab.
In this article, you will learn how to confirm the current connection status on the React Device.
There are 2 ways to confirm the current connection status of a React Device: by performing a Health Check, or by logging on to the online Portal.
Health Check:
During the health check, the device LED will display different colors based on the battery level and current connection status.
To complete a health check, press and hold the side (function) button and immediately tap the main (primary) button once, then quickly release both.
Once a health check is initiated, the backlit React Mobile logo is going to flash two series of colors to indicate different health metrics:
Phase 1 - Battery Level
- Battery level is indicated by the LED, which will flash once:
- GREEN - more than 40% charge.
- YELLOW - more than 20% but less than 40% charge.
- RED - less than 20% charge.
- The battery lasts approximately 10 hours under normal usage. Repeatedly triggering alerts for test purposes and/or storing the devices in areas with low LTE/Wi-Fi coverage will drain the battery quicker.
Phase 2 - Network Coverage
- FLASHING GREEN – The device is connected to Wi-Fi (1 to 4 flashes depending on Signal Strength).
- FLASHING BLUE – The device is connected to LTE/Cellular (1 to 4 flashes depending on Signal Strength).
FLASHING PURPLE – If the device is not registered to an organization and the Health Check fails.
From the Online Portal:
You can monitor which type of network your buttons are connected to from the online Portal under the 'Devices' tab.
In the example above, the signal/reception bars next to device 'React 0001' indicate the device is connected to LTE/Cellular. The curved arch bars next to device 'React 0002' indicate the device is connected to Wi-Fi.
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